Monday, 27 April 2015

How Hospitals can build a Trust Factor in their Patients?

There is no compromise on quality in health care services. We tend to go for services, which are established and serving from past few years. The negligence in services is not accepted as negligence can lead to serious consequences.
The health care industry needs to be disciplined and should ensure timely recovery of patients. From incoming of patient to outgoing, care needs to be done in the most suitable manner. The health care facilities need to do extra efforts to ensure maximum comfort and ease to the patients.
Health care service providers need to ensure that billing services are as accurate as it can be. The healthcare billing practice management is one of the key areas in a hospital. The billing in medical services needs to be done in an appropriate manner. However, renowned hospitals ensure best of the solutions from their side and accurate billing is provided from their end. Following is the list of benefits of accurate billing provided to the patients at the time of exit –
Reliability Factor – The patients seek medical services from hospitals in good faith. Therefore, it is important on their part to ensure that the exact amount comes in their billing amount while patients are going to exit. The patients have a reliability factor on medical service providers and they need to reciprocate as well.
Impeccable Experience – The experience do matters a lot. The impeccable record of accomplishment allows patients to have good faith on hospitals. The patients do not verify the facts, when hospitals have impeccable track record. The deliverance of quality services comes from experience only.
Feedback from Satisfied Customers – The satisfied customers do provide feedback to the hospitals. The satisfied customers make sure that they provide their feedback in such a manner that improvisation can take place in the most suitable manner. The improvisation helps in making sure that future steps are in accordance to the quality management.
Testimonials – The testimonials provided by the past customers is a boon for the patients. These testimonials ensure that services provided by the service providers are impeccable. There is no compromise on the part of quality. The patients write about what they have experienced and if medical service providers want their testimonials to be positive, then they should provide impeccable services to the patients.

Monday, 13 April 2015

How social media has changed the scenario of healthcare industry?

The world in which we are living is becoming tech savvy with increasing technology. If we talk about the healthcare, social media has drenched up with the healthcare sector. Social media is changing the way in which healthcare and consumers communicate.
These days’ people search for their healthcare requirements by coming online and interact with healthcare officials. It is the most economical way to reach out the needs of the consumer. Healthcare industry is more concerned for customer requirements. They believe in giving right advice in first time at minimum cost.
You can easily make access to social media and communicate with the service providers. It is one of the most unbiased platforms to communicate and share your feedback effectively.
By using social media healthcare marketing New York it grooms your healthcare organization in numerous ways-
  • It offers great revenues to the healthcare
  • Increase in amount of patients
  • Bring huge returns done in your savings
  • Also augment and improves your brands name
  • Improves your position through search engine
Role of social media in healthcare are-
  • Social media deal differently with healthcare- healthcare officials provide the greatest educational content on social media and contribute to all possible healthcare issues which are more fretful to the consumers. They help the consumers from the misleading information which is often seen by others.
  • Medical app available on the phone- diet, exercise and weight are the most common healthcare issues normally seen by consumers. Keeping in mind that people are more drawn to the mobile applications, so the healthcare officials focus more on posting their contents related to healthcare.
  • Patients feel more comfortable- patients or the consumers not only rely on the advices given by the providers from the online communities but they find the information shared on this platforms are more beneficial than taking an appointment and consulting with the doctor. It is also seen that people are drawn to social media so much that whenever they are facing minor health issues, the first thing they do is to search for the remedies on social media for quick relief.
  • Social media provides quality of care- doctors usually deem in providing transparency and concern to the patients through social media platform that helps in humanizing health issues related to the patients.
  • You tube a booming platform- mostly healthcare official’s share resourceful information by uploading videos and share patients stories and much more.